The definition of insanity is trying the same thing over and over and expect different results, a wise man once said. However, there is an exception to that rule: Computers. From my experience, trying the same thing and expecting a different result is usually the first thing I try when my IT gives up. And the success rate is high enough to keep doing it. Technology is wonderful when it works. I love technology. It might also be the thing that most effectively can send my pulse to 300 bpm while I am screaming on the top of my lungs (my kind of anger management). I suppose my family is grateful that I am often in another building when the glitch gremlin strikes.

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